Key exchange policy is an issue that every Airbnb host needs to tackle. Here is a list of the most common, easy ways to get keys in the hands of your guest.
1. MEET AND GREET
I think this is the best way to handle check in. It allows you to do a walk through of the space, answer any questions your guests may have and address any issues. Addressing issues early will help avoid unnecessary back and forth for the duration of their stay.
Con: This can be time-consuming if you have to travel to the listing
2. LOCK BOX
Get a combination lock box and place it somewhere discreet. Just give your guests the password to the box and your set.
Con: If you are trying to keep your listing hush-hush do to your landlord or neighbors, it can bring some unwanted attention.
3. HAVE YOUR CLEANER DO IT
Your cleaner has to be at the listing any way, try to arrange so that cleaning and check ins coincide. In the least they can stash the key or put it in a lock box for you.
Con: Guests arrive at all type of hours and can prove difficult to sink the exchange.
4. HIRE A COMPANY
Due to the popularity of home sharing in particular Airbnb, multiple companies cater to helping hosts manage their listings. Key cafe is one such company that assists hosts with key exchanges. Through their platform your guests can pick up their keys at a participating coffee shop in your neighborhood.
Con: There is a cost to the service
5. MAIL THEM
At the cost of a stamp, an envelope and 10 minutes of your time you can send keys to your guests via post office.This completely eliminates having to present during your guests stay.
Con: If the post office or your guests accidentally lose them, it can result in a last-minute scramble.